Shipping and Handling

Orders are shipped from Canada post. If you are pre-ordering, your order will be sent out when all items become available

Processing time is 1-2 business days; except for pre-ordered items

Business days are based on Canadian holiday schedule and are typically Monday to Friday of any week excluding holidays

 

DOMESTIC (Canada)

Small Package Shipping
Canada Post Letter mail
0.0 kg – 0.15 kg
$2.50
Please note this shipping is not guaranteed! Use with caution
Under $75 shipping rate
Calculated at check out through Canada Post Add in
Over $75 shipping rate
$75.01 and up
Free

 

 

Shipping in urban areas will take between 3-9 business days (on average)

Shipping to rural areas will take between 6-12 business days (on average)

refer to Canada post for more exact estimates :

https://www.canadapost.ca/tools/pg/manual/PGdeliverystds-e.asp#1757251

If tracking information is available it will be sent via email to the same email the order was placed with.

 

UK and USA

Canada post calculated by weight shipping also available on check-out screen! 
Standard international
$25.00

 

Over $75 shipping rate
$75.01 and up
$10.00

 

 

All customs and duties are the responsibility of the purchaser and are not included within the purchase

 

Return Policy

Any items under $25 are final sale except when manufacturers issue

14 days return from Post confirmation delivery

Buyer pays return shipping / shipping cannot be refunded (except in case of manufacturer warranty)

Any missing or damaged items must be reported within 30 days of purchase. Pictures of damaged items need to be included with claim. The package is not considered part of the item and blemishes are not covered.

 

Contact us :

email us at sales@laughingpanda.ca

 See full terms and conditions at:

https://www.laughingpanda.ca/pages/terms-and-conditions